Support, Docs, and Sales with Galactus

GalactusEnterprise

Support, Docs, and Sales with Galactus

How Galactus handles support, docs, and enterprise sales while staying locked behind the same verified-completion rule.

Page sections4

Each section is linked and available for Docs AI citations.

Enterprise accessScoped and auditable

Keys stay tied to an app, a purpose, an approved consent scope, and a clear billing lane.

Access ruleGalactus locked

Galactus unlocks after one verified completed commitment in the last 30 days. Create your account first, then finish one verified commitment to open Docs AI.

Knowledge baseStart-to-finish guides for first funding, proof timing, results, and the social layer.

Knowledge Base Getting Started Commitment Market Lifecycle First Deposit and First Stake

EnterpriseConsent scope, identity-backed matching, usage billing, and application setup.

Enterprise Services Developer Portal and Platform Workspace Human Reliability API Enterprise Dashboard and HRS History

Developer hubPublic docs for evaluation, then the signed-in workspace for projects, keys, and customer history.

Open developer hub Request sandbox access Open platform workspace Open customer drill-down

Core rulesIdentity, consent, proof integrity, and protected access rules.

Biological Signature Protocol Identity & Consent Proof Submission and Mobile Capture

Shared access rule

Galactus does not open for docs, market generation, or the direct support and sales conversation until the account has one verified completed commitment inside the active 30-day window.

If an ineligible account tries to send a protected AI request, the system returns a direct explanation and the next step required to unlock access.

That response is automatic across docs, support, sales, and market drafting. Public help and enterprise intake still stay reachable while the direct Galactus channel remains protected.

Bounded answers

Galactus answers from approved documentation, approved policy, scoped account context, and approved enterprise knowledge through the GPT-5.4 runtime. The system refuses unsupported requests rather than improvising outside those boundaries.

Support, docs, and sales each use the same core access rule while staying limited to their approved tools and knowledge scope.

Video review boundary

If a workflow includes uploaded video, Twelve Labs can analyze the footage first and return structured timestamps and observations for Galactus to review.

That video analysis stays bounded to uploaded video evidence only. Galactus remains the final reasoning layer for support, docs, sales, and proof-related explanations.

Voice layer

Where voice is enabled, Galactus can respond through server-side ElevenLabs output. Voice remains policy-selected and tied to the approved product context rather than direct user control.

Voice output can be used for enterprise sales, selected support moments, and high-stakes verification prompts where spoken guidance improves completion.

GalactusEnterprise